Melbury House

Mount Stewart Street, Dawdon, Seaham, County Durham, SR7 7NG

01915818609

Care Type

Residential Care

Inspection date

31 May 2023

Provider

Broomhouse Care Limited

Beds

34 beds

About Melbury House

Melbury House is a residential care home in County Durham, providing care for older people, including those living with dementia or related conditions. The findings from the most recent CQC inspection are set out below.

Melbury House accommodates up to 34 older people, including those living with dementia or related conditions. At inspection, 29 people were using the service in one adapted building.

Staff demonstrated good knowledge of the people they supported. However, people were not always consulted or involved in daily decision-making, and the home's policies and systems did not consistently support choice and control in line with best practice. Improvements were needed to care records and other systems to ensure more person-centred approaches to support.

Source: CQC inspection report, 29 June 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 34 places — this is not a vacancy count
Registration checked: Registered · SR7 7NG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 June 2023. Latest inspection date recorded: 31 May 2023.

Safe: Good
EffectivePublished 14 September 2017: Good
CaringPublished 14 September 2017: Good
ResponsivePublished 14 September 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Melbury House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Melbury House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Melbury House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Melbury House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees