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Fiveways
Residential Care
2 July 2024
Adelaide Care Limited
5 beds
About Fiveways
Fiveways is a residential care home in Kent, providing accommodation and personal care for people with a learning disability and autistic people. Details of the CQC's most recent findings are set out below.
Fiveways provides accommodation and personal care for people with a learning disability and autistic people, supporting them to live as independently as possible. Inspectors found the service was well run, with enough trained staff and a strong focus on choice, independence and access to local community life. The rating was Good overall.
People told inspectors they felt safe and happy, enjoying regular outings and personalised support that reflected their interests and preferences. Relatives praised staff skills and communication, describing a positive culture where staff were treated well and confident to raise concerns with the registered manager.
Source: CQC assessment, 24 September 2024
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 5 places — this is not a vacancy count
- Registration checked
- Registered · CT5 2DT
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Sensory impairment.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 24 September 2024. Assessment date recorded: 2 July 2024.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 24 September 2024. References to “we” mean CQC. It describes findings at that time.
Date of assessment: 5 August to 23 August 2024. This assessment was completed due to concerns about the providers oversight of their services and shortfalls found at other services. We assessed a small number of quality statements from all the key questions and found areas of good practice. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found people were being supported to live their lives as independently as possible. People were involved in managing risk and making decisions, when able. They were supported by enough staff, who had received appropriate training and supervision. People were encouraged and supported to follow their interests and spent much of their time outside of the service.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Fiveways, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Fiveways, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Fiveways's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Kingsdown Park East, Tankerton, Whitstable, Kent, CT5 2DT

Fiveways
CQC overall rating
Assessment date: 2 July 2024
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