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Mayflower CourtNorfolk

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Rated:Requires ImprovementResidential

Mayflower Court

93 The Meadows, Ladysmock Way, Norwich, Norfolk, NR5 9BF
01603594060
Care Type

Residential Care

Inspection date

21 October 2022

Provider

Norse Care (Services) Limited

Beds

80 beds

How this home compares nearby

Of 33 care homes for older people within 5 miles, 19 are rated higher by CQC, 13 are the same and 1 is lower.

6 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementJun 2017
  2. GoodJul 2018
  3. InadequateDec 2021
  4. Requires ImprovementJun 2023

Improved from Inadequate to Requires Improvement in 2023. CQC has rated this home 4 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Norse Care (Services) Limited, which runs 17 care homes in England: 2 rated Outstanding, 12 Good and 3 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Mayflower Court

Mayflower Court is a residential care home in Norfolk, offering a calm and supportive environment for older people and their families. The team there understands how important it is to feel confident that your loved one is in good hands, and they work to bring a sense of warmth and familiarity to daily life. For families exploring care options in the area, it can be reassuring to find a home that takes its responsibilities seriously and continues to work toward the best possible experience for residents.

Mayflower Court is a large residential care home with capacity for up to 80 people, currently supporting 28 residents. The service cares for older people living with dementia or experiencing physical difficulties. The purpose-built facility spans two floors across four separate units, with a central courtyard garden.

At inspection, only the two ground floor units were in use.

The management and quality assurance system had been effective at identifying concerns, though not all identified issues had been resolved at the time of inspection. The provider believed that appointing a new permanent manager would help address outstanding matters.

Source: CQC inspection report, 29 June 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
80 places — this is not a vacancy count
Registration checked
Registered · NR5 9BF

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 29 June 2023. Latest inspection date recorded: 21 October 2022.

Safe
Requires improvement
EffectivePublished 14 July 2018
Good
CaringPublished 14 July 2018
Good
Responsive
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Mayflower Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Mayflower Court, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Mayflower Court, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Mayflower Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

93 The Meadows, Ladysmock Way, Norwich, Norfolk, NR5 9BF

CQC Logo

Mayflower Court

CQC overall rating

Requires Improvement

Inspection date: 21 October 2022

View full inspection report
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