The Limes

16a Drayton Wood Road, Hellesdon, Norwich, Norfolk, NR6 5BY

01603427424

Care Type

Residential Care

Inspection date

20 September 2022

Provider

MAPS Properties Limited

Beds

46 beds

About The Limes

The Limes is a residential care home in Norfolk, providing care for older people, including those living with dementia. Further detail on the most recent CQC inspection findings is set out below.

This residential care home accommodates up to 46 older people, including those living with dementia, across a single-level building. At inspection, 28 people were using the service. The building features various communal lounges, dining areas, quiet spaces, and a shared garden, with single and double bedroom options, some with ensuite facilities.

The layout is designed to support people with dementia and those requiring mobility assistance.

Residents felt safe at the home and spoke positively about staff, saying they were kind, treated them well, and understood their individual preferences. Staff demonstrated knowledge of safeguarding procedures and how to respond to concerns appropriately.

Source: CQC inspection report, 5 October 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 46 places — this is not a vacancy count
Registration checked: Registered · NR6 5BY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 5 October 2022. Latest inspection date recorded: 20 September 2022.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Limes's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Limes, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Limes, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Limes's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees