Maun View

The following is CQC's published account of its assessment, published 21 February 2025. References to “we” mean CQC. It describes findings at that time.

Maun View is a residential care home that provides personal care to adults and people living with dementia. At the time of the assessment the service supported 72 people. The last rating for Maun View was requires improvement, published on 27 March 2024. At the last inspection there were breaches of regulations relating to safe care and treatment and good governance. At this assessment we found the service were no longer in breach of regulations and improvements had been made. The overall rating for this service as a result of the findings at this assessment has changed to Good. Medicines were managed safely by trained staff. People were protected from the risk of abuse and neglect as the provider ensured there were robust safeguarding processes in place. Risks were assessed and risk reduction measures were in place. Staff knew people and their needs well. The home was clean, and the environment was maintained to maximise people’s safety. Staff referred people to healthcare professionals in a timely manner. Care plans were person centred and reflected people’s needs. Governance processes were embedded and highlighted areas for improvement. Staff told us they enjoyed working at Maun View as the culture was open and honest. The management team were experienced and knew the service and people they supported well. There was a strong learning culture which drove service improvement.