Dovetail House

The Park, Mansfield, Nottinghamshire, NG18 2AT

01623420690

Care Type

Residential Care

Inspection date

11 February 2020

Provider

Step Forward (Nottingham) Limited

Beds

20 beds

Rating history

GoodJul 2015
Requires ImprovementJun 2016
GoodJul 2017
GoodMar 2020

Improved from Requires Improvement to Good in 2017. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Step Forward (Nottingham) Limited, which runs 2 care homes in England: 2 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Dovetail House

Dovetail House is a residential care home in Nottinghamshire, providing personal and nursing care to adults under 65 with physical and mental health needs. Details of the most recent CQC inspection are set out below.

Dovetail House is a residential care home providing personal and nursing care to up to 20 people aged 65 and younger with physical and mental health needs. At inspection, 14 people were living in the adapted three-storey building. People felt safe and staff supported them with risk management that maintained their independence while keeping them secure.

Medicines were managed safely and the home was kept clean to prevent infection.

Staff provided care that respected people's choices and encouraged independence, with care plans personalised to individual needs. People were supported to access healthcare and their eating and drinking requirements were met. Staff were friendly and respectful, listened to people's preferences, and supported residents to engage in meaningful activities.

Care was delivered by appropriately trained staff who worked in people's best interests.

Source: CQC inspection report, 4 March 2020

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · NG18 2AT

Registered care categories

Caring for adults under 65 yrs; Caring for people whose rights are restricted under the Mental Health Act; Learning disabilities; Mental health conditions; Physical disabilities; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 March 2020. Latest inspection date recorded: 11 February 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Dovetail House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Dovetail House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Dovetail House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Dovetail House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees