Mandale Care Home

Mandale Care Home provides personal care for up to 57 older people and those living with dementia across two floors of an adapted building. At inspection, 38 people were using the service.

However, inspectors found people were not always safe and protected from harm and abuse. Staff had failed to take appropriate action following several safeguarding incidents. The provider commenced an investigation and put systems in place immediately following feedback to prevent further occurrences. Risks to people were not always robustly assessed, monitored or managed, though the provider addressed this following inspection feedback.