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Long Close Retirement HomeBournemouth, Christchurch and Poole

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Rated:GoodResidential

Long Close Retirement Home

23 Forest Road, Branksome Park, Poole, Dorset, BH13 6DQ
01202765090
Care Type

Residential Care

Assessment date

15 April 2025

Provider

Mr Keith London-Webb

Beds

17 beds

How this home compares nearby

Of 60 care homes for older people within 5 miles, 5 are rated higher by CQC, 54 are the same and 1 is lower.

13 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodJun 2016
  2. GoodJan 2019
  3. GoodAug 2023
  4. GoodMay 2025

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mr Keith London-Webb runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Long Close Retirement Home

Long Close Retirement Home is a residential care home in Bournemouth, Christchurch and Poole, providing personal care for older adults. Details of the CQC's most recent findings are set out below.

Long Close Retirement Home is registered to support up to 17 people, with 11 people living there at the time of the assessment. It provides personal care for older adults, with staff described by residents as attentive and reassuring. The CQC's inspection, prompted by fire safety concerns, found the provider's arrangements for keeping people safe were assured.

Inspectors found person-centred risk assessments in place, well-maintained equipment and premises, and clear governance oversight. Staff felt supported and worked well as a team, while residents said they felt safe and well cared for. The home was rated Good overall.

Source: CQC assessment, 12 May 2025

Specialist Care

Older people

Facilities & Amenities

Garden

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
17 places — this is not a vacancy count
Registration checked
Registered · BH13 6DQ

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 12 May 2025. Assessment date recorded: 15 April 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 12 May 2025. References to “we” mean CQC. It describes findings at that time.

Long Close Retirement Home is registered to provide care, and support for up to 17 people. At the time of this inspection there were 11 people living at the service. This inspection was prompted by fire safety concerns regarding the premises, however, following this inspection we were assured by the arrangements in place to keep people safe. The inspection took place on 23 April 2025. People had person-centred risk assessments in place for all their care and support needs. Risk assessments were carried out to identify any risks to people and to the staff supporting them. These included environmental risks within the service as well as potential risks when people went out in the community. There were systems in place to ensure all equipment and utility services were regularly checked, serviced and well maintained to ensure the safety of the premises. There were clear governance processes in place to ensure effective oversight of the service. Staff felt well supported and told us they enjoyed their jobs and felt they worked well as a team for the benefit of people living at Long Close Retirement Home.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Long Close Retirement Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Long Close Retirement Home, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Long Close Retirement Home, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Long Close Retirement Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

23 Forest Road, Branksome Park, Poole, Dorset, BH13 6DQ

CQC Logo

Long Close Retirement Home

CQC overall rating

Good

Assessment date: 15 April 2025

View full inspection report
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01202765090