Lingdale Lodge

Lingdale Lodge provides personal care to 39 residents aged 65 and over, with capacity for up to 48 people. The service has made significant improvements following previous failings, with people now safe and protected from harm and abuse. Staff receive safeguarding training and understand how to report concerns appropriately. Recruitment processes are robust, ensuring staff are suitable to care for vulnerable people, and arrangements are in place to safely manage and monitor risks associated with residents' care. Relatives report that their family members feel safe and well cared for. The provider and registered manager demonstrated openness about previous issues and commitment to sustaining improvements over time.