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Syston Lodge Residential HomeLeicestershire

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Rated:Requires ImprovementResidential

Syston Lodge Residential Home

6 Oxford street, Syston, Leicester, Leicestershire, LE7 2AS

01162603550

Care Type

Residential Care

Inspection date

13 September 2022

Provider

MyMil Limited

Beds

25 beds

How this home compares nearby

Of 31 care homes for older people within 5 miles, 25 are rated higher by CQC, 6 are the same and none are lower.

18 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMar 2016
Requires ImprovementMar 2017
GoodJul 2018
Requires ImprovementOct 2022

Rating dropped from Good to Requires Improvement in 2022. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by MyMil Limited, which runs 2 care homes in England: 1 rated Good and 1 Requires Improvement.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Syston Lodge Residential Home

Syston Lodge Residential Home brings a sense of warmth and familiarity to residential care in Leicestershire, offering families a place where their loved ones can feel genuinely at home. The team here takes pride in creating an environment where residents are treated as individuals, with care that feels personal rather than routine. For families beginning the search for the right care home, Syston Lodge is a welcoming starting point worth getting to know.

Syston Lodge is a residential care home providing personal care and accommodation for up to 25 people. At inspection, the service supported 22 residents. Staff are longstanding and know people well, which helps reduce risks of immediate harm.

People feel safe living there and staff understand their safeguarding responsibilities. Medicines are managed safely and infection control practices are in place. Staffing levels are sufficient to meet people's needs.

Quality monitoring and oversight were not fully effective in identifying shortfalls in care planning, care records and risk assessments. Care records did not consistently provide the information and guidance staff needed to ensure people received consistent, effective support, and did not fully demonstrate how people's needs were being met. The service must improve recording practices across these areas.

People are supported to have maximum choice and control over their lives in the least restrictive way possible. Staff have clear understanding of their roles and responsibilities and feel supported by the registered manager. People, relatives and staff are able to share views and feedback is used to make improvements.

Source: CQC inspection report, 27 October 2022

Specialist Care

Older peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 25 places — this is not a vacancy count
Registration checked: Registered · LE7 2AS

Registered care categories

Caring for adults over 65 yrs; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 27 October 2022. Latest inspection date recorded: 13 September 2022.

Safe: Requires improvement
EffectivePublished 6 July 2018: Good
CaringPublished 6 July 2018: Good
ResponsivePublished 6 July 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Syston Lodge Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Syston Lodge Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Syston Lodge Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Syston Lodge Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees