Lily Close

3 Lily Close, New Road, Rainham, Essex, RM13 9FF

01708253944

Care Type

Residential Care

Inspection date

18 September 2019

Provider

Partnerships in Care Limited

Beds

9 beds

Rating history

GoodSept 2015
GoodMar 2017
GoodOct 2019

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Partnerships in Care Limited, which runs 8 care homes in England: 6 rated Good and 2 Requires Improvement.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Lily Close

Lily Close is a residential care home in Havering supporting people with learning disabilities and autism. Details of the most recent CQC inspection are set out below.

Lily Close is a residential service accommodating up to 10 people with learning disabilities and autism across three adapted buildings. At inspection, six people were living there. The service provides planned, person-centred support designed to help people live meaningful lives with control, choice, and independence.

Inspectors found that safeguarding procedures were in place to protect people from abuse, and risk assessments were used to monitor and manage potential harms. Staffing levels were adequate, with suitable staff recruited to work with residents. Medicines were managed safely at the service.

Source: CQC inspection report, 25 October 2019

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · RM13 9FF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 October 2019. Latest inspection date recorded: 18 September 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Lily Close's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lily Close, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Lily Close, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Lily Close's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees