Lakeside Residential Home

25 Whiteknights Road, Reading, Berkshire, RG6 7BY

01189268369

Care Type

Residential Care

Inspection date

5 July 2023

Provider

Colleycare Limited

Beds

72 beds

About Lakeside Residential Home

Lakeside Residential Home brings a sense of warmth and community to residential care in Reading, offering families a welcoming place to explore for their loved ones. The home sits within easy reach of the local area, making it convenient for family visits and maintaining those important connections. If you are looking for a care home in Reading, Lakeside may be worth considering as part of your search.

Lakeside Residential Home provides care and support to older people and those living with dementia, physical disabilities and sensory impairments, with 61 people using the service at the time of inspection. Care plans reflect people's needs and preferences, and people feel involved in their care planning. Staff support residents to have maximum choice and control over their lives and use the least restrictive approaches possible.

However, the home faces significant concerns. Staff training and appraisals were not up to date, and the mealtime experience for people was poor. The provider had not ensured effective systems were in place to comply with fundamental standards, meaning people were not always protected from the risk of harm.

Recommendations were made regarding the storage of prescribed thickeners and staff deployment.

Source: CQC inspection report, 11 August 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 72 places — this is not a vacancy count
Registration checked: Registered · RG6 7BY

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 11 August 2023. Latest inspection date recorded: 5 July 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Lakeside Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lakeside Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lakeside Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lakeside Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees