Jigsaw Creative Care Limited - 77 Russell Street

77 Russell Street, Reading, Berkshire, RG1 7XG

01189393623

Care Type

Residential Care

Inspection date

22 October 2023

Provider

Jigsaw Creative Care Limited

Beds

3 beds

About Jigsaw Creative Care Limited - 77 Russell Street

Jigsaw Creative Care Limited at 77 Russell Street is a small, homely residential service in Reading, where the focus is firmly on creating a warm and welcoming environment for the people who call it home. The team here takes pride in getting to know each person as an individual, offering care that feels genuinely personal rather than one-size-fits-all. For families exploring care options in the Reading area, this is a service with a clear sense of purpose and a real commitment to the people it supports.

Jigsaw Creative Care Limited at 77 Russell Street is a respite care service accommodating up to 3 people at any one time. The service supports 10 different people throughout the year, providing personal care alongside accommodation. During the inspection, 2 people were using the respite service.

The service caters to people with learning disabilities and autistic individuals, offering them respect, equality, dignity, and support to make choices and maintain independence. Inspectors assessed how well the service enables people to access their local communities and enjoy the same opportunities most people take for granted.

Source: CQC inspection report, 10 January 2024

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 3 places — this is not a vacancy count
Registration checked: Registered · RG1 7XG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 10 January 2024. Latest inspection date recorded: 22 October 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Jigsaw Creative Care Limited - 77 Russell Street's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Jigsaw Creative Care Limited - 77 Russell Street, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Jigsaw Creative Care Limited - 77 Russell Street, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Jigsaw Creative Care Limited - 77 Russell Street's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees