Laburnum Cottage

19 New Hall, Liverpool, Merseyside, L10 1LD

01515239402

Care Type

Residential Care

Inspection date

5 July 2023

Provider

Wings Care (North West) LLP

Beds

7 beds

Rating history

Requires ImprovementDec 2015
GoodSept 2016
GoodApr 2019
Requires ImprovementAug 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Wings Care (North West) LLP, which runs 4 care homes in England: 3 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Laburnum Cottage

Laburnum Cottage is a friendly residential care home in Liverpool, offering a place where residents can feel genuinely at home. The team here takes pride in creating a warm and supportive atmosphere, where people are treated as individuals and their wellbeing is always at the heart of everything. For families exploring care options in the area, Laburnum Cottage offers a welcoming environment worth getting to know.

Laburnum Cottage is a residential care home providing accommodation and personal care to seven people with autism, learning disabilities, and mental health conditions. The home is located on the New Hall campus in Fazakerley, within walking distance of local shops and public transport. People have choice and control over how they spend their time, whether in their own flats or communal areas, and staff support them in the least restrictive way possible and in their best interests.

Staff know how to protect people from harm and support them to take prescribed medicines and access healthcare services when needed. Recruitment of staff is safe and robust. However, some individual risk assessments were not always reflective of the support people were receiving and did not always include additional measures to keep people safe, potentially putting people at risk of harm.

Some audits and checks were not always robust enough to identify when improvements were needed to records.

Source: CQC inspection report, 16 August 2023

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · L10 1LD

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 16 August 2023. Latest inspection date recorded: 5 July 2023.

Safe: Requires improvement
Effective: Good
CaringPublished 4 April 2019: Good
ResponsivePublished 4 April 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Laburnum Cottage's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Laburnum Cottage, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Laburnum Cottage, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Laburnum Cottage's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees