England

Kiwi HouseDerby

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Kiwi House

59 Coleman Street, Derby, Derbyshire, DE24 8NL

01332755892

Care Type

Residential Care

Inspection date

16 December 2021

Provider

Kiwi House Care Home Limited

Beds

78 beds

How this home compares nearby

Of 49 care homes for older people within 5 miles, 38 are rated higher by CQC, 11 are the same and none are lower.

34 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 24 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementDec 2017
GoodAug 2018
InadequateAug 2021
Requires ImprovementOct 2021
Requires ImprovementJan 2022

Improved from Inadequate to Requires Improvement in 2021. CQC has rated this home 5 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Kiwi House Care Home Limited runs in England.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Kiwi House

Kiwi House is a residential care home based in Derby, offering a place where residents can feel genuinely at home in familiar surroundings. The team here understands how important it is for families to feel confident and at ease when choosing care for someone they love. With a real commitment to getting things right for every person who lives there, Kiwi House aims to provide a warm and supportive environment for all residents.

Kiwi House provides personal and nursing care for up to 78 younger and older people, including those living with dementia, across three separate floors. At the time of inspection, 48 people were resident at the home. Risks are assessed, mitigated and reviewed regularly, and medicines are managed safely.

The home maintains enough suitably trained staff to meet residents' needs and promotes people's independence where possible.

Staff support people to have maximum choice and control of their lives in the least restrictive way possible and in their best interests. Management oversight continues to improve, with an established care manager and a new manager registering with CQC. The provider is open and honest about ongoing improvements at the service.

Source: CQC inspection report, 12 January 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 78 places — this is not a vacancy count
Registration checked: Registered · DE24 8NL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 12 January 2022. Latest inspection date recorded: 16 December 2021.

Safe: Good
EffectivePublished 24 August 2021: Requires improvement
CaringPublished 24 August 2021: Good
ResponsivePublished 24 August 2021: Good
Well-led: Requires improvement

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Kiwi House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kiwi House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Kiwi House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Kiwi House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees