Kittens Lane

5 Kittens Lane, Loddon, Norwich, Norfolk, NR14 6JU

01508486786

Care Type

Residential Care

Inspection date

10 April 2019

Provider

Orwell Housing Association Limited

Beds

10 beds

Rating history

Requires ImprovementMar 2015
GoodDec 2016
GoodMay 2019

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Orwell Housing Association Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Kittens Lane

Kittens Lane is a residential care home in Norfolk, providing accommodation and personal care for people with learning disabilities and complex needs. Details of the Care Quality Commission's most recent findings are set out below.

Kittens Lane accommodates up to 10 people with learning disabilities and complex needs across two self-contained bungalows. The service provides accommodation and personal or nursing care as a single package to its residents. At the time of inspection, all 10 available places were occupied.

The service supports people in line with the values that underpin the Right Support framework, focusing on delivering appropriate and tailored care for individuals with complex needs.

Source: CQC inspection report, 18 May 2019

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · NR14 6JU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 May 2019. Latest inspection date recorded: 10 April 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Kittens Lane's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kittens Lane, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Kittens Lane, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Kittens Lane's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees