Kingsthorpe Grange

The following is CQC's published account of its assessment, published 9 September 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment 24 June to 3 August 2025. Kingsthorpe Grange is a nursing home providing personal and nursing care for to up to 51 people. The service provides support to people living with dementia and other mental health conditions. At the time of our inspection there were 49 people using the service.

The provider had systems and processes in place to assess, monitor and improve the safety and quality of the service. People’s risks were assessed and care plans provided staff with the information they needed to mitigate known risks. People’s care plans were reviewed regularly or as their needs changed.

There were enough trained staff deployed to meet people’s needs. The provider regularly checked staff practice and competencies and ensured staff were supported through regular supervision. Staff were recruited using safe recruitment practices.

Staff knew how to seek medical assistance in emergencies and kept people’s families informed. Staff followed infection prevention and control practices.

Staff understood how to recognise and report concerns, and the provider had systems in place to report safeguarding issues and carry out any relevant investigations. Staff were encouraged to speak up if they had any concerns about how the service was run. The provider used any incidents and complaints to learn from and improve the service.

People were treated with kindness and compassion. Staff sought people’s consent before providing care and encouraged people to maintain their independence.

The provider was previously in breach of the legal regulations in relation to assessing, monitoring and mitigating risks, dignity and respect and governance. At this inspection, the provider had made significant improvements and was no longer in breach of these regulations.

For this assessment, the service has received a rating of good for all quality statements assessed. This means the overall rating for the service has changed to good.