Apollo House

This residential care home provides nursing and personal care to up to 61 people, with 56 residents at the time of inspection. The service supports older people and those living with dementia across four separate floors, each with adapted facilities. Staff demonstrated knowledge of safeguarding and could identify signs of harm or abuse, though some were unsure about external reporting procedures.

Risk assessment systems had improved, with strategies in place to mitigate identified risks and care plans developed where physical intervention might be necessary. However, further improvements were needed in managing environmental risks and reviewing care plans to include more detailed information about individual needs. Healthcare needs were well recorded and managed.