England

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Symphony House Nursing HomeWest Northamptonshire

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Rated:Requires ImprovementNursing

Symphony House Nursing Home

43-45 Queens Park Parade, Northampton, Northamptonshire, NN2 6LP

01604722772

Care Type

Nursing Care

Inspection date

25 May 2022

Provider

Symphony Care Limited

Beds

25 beds

How this home compares nearby

Of 39 care homes for older people within 5 miles, 26 are rated higher by CQC, 13 are the same and none are lower.

30 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodAug 2015
Requires ImprovementAug 2018
Requires ImprovementSept 2018
GoodSept 2019
Requires ImprovementNov 2020
Requires ImprovementJul 2022

Rating dropped from Good to Requires Improvement in 2020. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Symphony Care Limited runs in England.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Symphony House Nursing Home

Symphony House Nursing Home brings dedicated nursing care to the community of West Northamptonshire, offering families a local option when it matters most. The team there understands how significant this decision is, and the home aims to provide a supportive, comfortable environment where residents can feel at home. For families in the area exploring nursing care options, Symphony House is worth getting to know.

Symphony House Nursing Home provides personal and nursing care to up to 25 older people and those with physical disabilities across two floors. The home offers private en-suite bedrooms, communal lounge and dining areas, with lift access to the second floor. While residents felt safe and staff were trained in recognising and reporting safeguarding concerns, systems to protect people from abuse were not always followed during admission.

Individualised risk assessments were in place, though guidance and mitigation measures for staff were inconsistent. Environmental risks including fire, water safety and hygiene were regularly checked and assessed.

The home did not always support people to have maximum choice and control over their lives, as mental capacity assessments were generalised across all decisions rather than considering what individual decisions people could make independently.

Source: CQC inspection report, 22 July 2022

Specialist Care

Older peoplePhysical disabilities

Facilities & Amenities

En-suite RoomsDining RoomCommunal Lounge

Practical details from the provider

The provider describes en-suite rooms, communal areas and a courtyard.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 25 places — this is not a vacancy count
Registration checked: Registered · NN2 6LP

Registered care categories

Caring for adults over 65 yrs; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 22 July 2022. Latest inspection date recorded: 25 May 2022.

Safe: Requires improvement
EffectivePublished 24 September 2019: Good
CaringPublished 24 September 2019: Good
ResponsivePublished 24 September 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Symphony House Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Symphony House Nursing Home, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Symphony House Nursing Home, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Symphony House Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees