King's Lodge Centre for Complex Care

Kings Cross Lane, South Nutfield, Redhill, Surrey, RH1 5PA

01737822221

Care Type

Nursing Care

Inspection date

11 May 2021

Provider

Alum Care Limited

Beds

64 beds

How this home compares nearby

Of 21 care homes for older people within 5 miles, none are rated higher by CQC, 19 are the same and 2 are lower.

11 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodNov 2016
InadequateApr 2019
Requires ImprovementJun 2019
GoodJun 2021

Improved from Requires Improvement to Good in 2021. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Alum Care Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About King's Lodge Centre for Complex Care

King's Lodge Centre for Complex Care is a nursing home in Surrey, providing care for adults with complex long-term neurological conditions. Further details from the Care Quality Commission's most recent inspection are set out below.

Alum Care Limited provides nursing care for up to 64 adults, specializing in long-term neurological conditions including Huntington's disease, Parkinson's disease, motor neuron disease and multiple sclerosis. At the time of inspection, 44 people were living at the home.

Residents received care from consistent staff members with whom they had built positive relationships. Staff were readily available when needed, and people praised staff efforts in keeping them safe during the coronavirus pandemic. Care plans had improved significantly, with detailed and personalized documentation that provided clear guidance to staff on delivering individualized care.

Source: CQC inspection report, 29 June 2021

Specialist Care

Older peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 64 places — this is not a vacancy count
Registration checked: Registered · RH1 5PA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 June 2021. Latest inspection date recorded: 11 May 2021.

Safe: Good
Effective: Good
CaringPublished 4 June 2019: Good
ResponsivePublished 4 June 2019: Good
Well-led: Good

Read King's Lodge Centre for Complex Care's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting King's Lodge Centre for Complex Care, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit King's Lodge Centre for Complex Care, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund King's Lodge Centre for Complex Care's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees