Ingham Old Hall Care Home

Sea Palling Road, Ingham, Norwich, Norfolk, NR12 0TW

01692580257

Care Type

Residential Care

Inspection date

1 November 2021

Provider

Ingham Healthcare Limited

Beds

25 beds

How this home compares nearby

Of 21 care homes for older people within 10 miles, 3 are rated higher by CQC, 12 are the same and 6 are lower.

11 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodAug 2016
Requires ImprovementJun 2017
Requires ImprovementAug 2017
InadequateNov 2018
InadequateAug 2019
Requires ImprovementNov 2019
GoodNov 2021

Improved from Requires Improvement to Good in 2021. CQC has rated this home 7 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Ingham Healthcare Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ingham Old Hall Care Home

Ingham Old Hall Care Home is a residential care home in Norfolk, offering personal care to older people. Details from the most recent CQC inspection are set out below.

Ingham Old Hall Care Home provides personal care to up to 25 older people, some living with dementia, in a converted period building with extensive gardens. At inspection, 23 people were living there at full capacity.

People told inspectors their needs were met in a person-centred and timely manner by staff who were well-trained, kind, compassionate and caring. Residents were supported to have maximum choice and control of their lives, with staff supporting them in the least restrictive way possible and in their best interests. The home's policies and systems supported this practice.

Source: CQC inspection report, 6 November 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 25 places — this is not a vacancy count
Registration checked: Registered · NR12 0TW

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 November 2021. Latest inspection date recorded: 1 November 2021.

Safe: Good
Effective: Good
CaringPublished 29 November 2019: Good
Responsive: Good
Well-led: Good

Read Ingham Old Hall Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ingham Old Hall Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ingham Old Hall Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ingham Old Hall Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees