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Hillcrest Residential HomeWigan
Rated:Requires ImprovementResidential

Hillcrest Residential Home

Hillcrest, Elliott Street, Tyldesley, Greater Manchester, M29 8JE
01942891949
Care Type

Residential Care

CQC rating published

7 October 2026

Provider

Caring Alternatives Limited

Beds

17 beds

How this home compares nearby

Of 49 care homes for older people within 5 miles, 38 are rated higher by CQC, 11 are the same and none are lower.

None of these nearby homes has been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodJan 2016
  2. GoodMay 2018
  3. Requires ImprovementOct 2026

Rating dropped from Good to Requires Improvement in 2026.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Caring Alternatives Limited runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hillcrest Residential Home

Hillcrest Residential Home is a residential care home located in Wigan, North West. Its registered care categories include dementia, mental health, and older people. The home has 17 beds. CQC records an overall rating of Requires Improvement, published in October 2026. The home is operated by Caring Alternatives Limited.

Specialist Care

DementiaMental healthOlder people

Facilities & Amenities

En-suite RoomsCommunal LoungeDining RoomActivities Programme

5 Questions to Ask on Your Visit

When visiting Hillcrest Residential Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hillcrest Residential Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hillcrest Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Hillcrest, Elliott Street, Tyldesley, Greater Manchester, M29 8JE

CQC Logo

Hillcrest Residential Home

CQC overall rating

Requires Improvement

CQC rating published: 7 October 2026

View full inspection report
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