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Hilbre Manor EMI Residential Care HomeWirral
Rated:InadequateResidential

Hilbre Manor EMI Residential Care Home

68 Bidston Road, Prenton, Merseyside, CH43 6UW
01516528184
Care Type

Residential Care

CQC rating published

24 June 2025

Provider

Brighter Bloom Healthcare Group Ltd

Beds

15 beds

How this home compares nearby

Of 69 care homes for older people within 5 miles, 65 are rated higher by CQC, 4 are the same and none are lower.

13 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementFeb 2016
  2. Requires ImprovementAug 2016
  3. Requires ImprovementFeb 2017
  4. Requires ImprovementSept 2017
  5. Requires ImprovementNov 2018
  6. Requires ImprovementFeb 2020
  7. InadequateJan 2021
  8. InadequateMay 2021
  9. GoodMay 2022
  10. InadequateJun 2025

Rating dropped from Good to Inadequate in 2025. CQC has rated this home 10 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Brighter Bloom Healthcare Group Ltd runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hilbre Manor EMI Residential Care Home

Hilbre Manor EMI Residential Care Home is a residential care home in Wirral, providing accommodation and personal care for people living with dementia. Details of the most recent CQC inspection are set out below.

Hilbre Manor EMI Residential Care Home in Wirral provides accommodation and personal care for up to 15 people living with dementia. The CQC rated the home inadequate overall and has taken enforcement action against the provider, finding breaches relating to safe care, person centred care and good governance. Care plans lacked detail and did not reflect people's preferences, and the home was not properly following the Mental Capacity Act when decisions were made on people's behalf.

Inspectors found gaps in staff training and some records could not be produced. Some people were left waiting for support because of staffing levels, and families said they had little opportunity to feed back on care or take part in care planning, though relatives spoke warmly of permanent staff, who were observed engaging positively with residents.

Source: CQC assessment, 24 June 2025

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairments

5 Questions to Ask on Your Visit

When visiting Hilbre Manor EMI Residential Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hilbre Manor EMI Residential Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hilbre Manor EMI Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

68 Bidston Road, Prenton, Merseyside, CH43 6UW

CQC Logo

Hilbre Manor EMI Residential Care Home

CQC overall rating

Inadequate

CQC rating published: 24 June 2025

View full inspection report
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