England

Highfield HouseIsle of Wight

Illustrative image. Photographs of this home have not yet been added.

Rated:OutstandingResidential

Highfield House

4 Highfield Road, Shanklin, Isle of Wight, PO37 6PP

01983862195

Care Type

Residential Care

Inspection date

27 January 2021

Provider

Island Healthcare Limited

Beds

20 beds

How this home compares nearby

Of 11 care homes for older people within 5 miles, none are rated higher by CQC, none are the same and 11 are lower.

9 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

OutstandingDec 2016
OutstandingMay 2019

Rated Outstanding at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Island Healthcare Limited, which runs 6 care homes in England: 1 rated Outstanding and 5 Good.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Highfield House

Highfield House is a residential care home on the Isle of Wight, providing accommodation and personal care for older people. Further detail on the service can be found in the CQC findings below.

Highfield House provides accommodation and personal care for up to 20 older people. The home has implemented robust procedures to support safe visiting, including screening all visitors with temperature checks and risk questionnaires. Visitors receive Personal Protective Equipment and guidance on its safe use.

Individual risk assessments have been completed for each resident to weigh the risks and benefits of family visits. The service routinely tests both residents and staff for COVID-19, with staff receiving rapid response tests as well as weekly standard tests. New admissions follow best practice guidance, with recent test results required, additional testing on arrival, and a 14-day isolation period to protect existing residents.

Source: CQC inspection report, 9 February 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Facilities & Amenities

Garden

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · PO37 6PP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 31 May 2019. Latest inspection date recorded: 27 January 2021.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Outstanding

Read Highfield House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Highfield House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Highfield House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Highfield House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees