Tile House

34 Victoria Avenue, Shanklin, Isle of Wight, PO37 6LS

01983862762

Care Type

Residential Care

Inspection date

16 January 2019

Provider

Island Healthcare Limited

Beds

19 beds

About Tile House

Tile House is a residential care home on the Isle of Wight, offering accommodation and support for people with cognitive impairment. Details from the most recent CQC inspection are set out below.

Tile House provides accommodation and care for up to 19 people with cognitive impairment, with 18 residents at the time of inspection. The home also supports five people in their own homes through a community hub service. Accommodation spans three floors with private rooms for residents and communal spaces including two lounges, a dining room, and a quiet area.

Accessibility is provided through stair lifts and stairs.

The service maintains a Good rating. Staff demonstrate commitment to person-centred care, with evidence showing attention to residents' individual needs and preferences. A registered manager is in post to oversee the service's operations and quality standards.

Source: CQC inspection report, 5 March 2019

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Facilities & Amenities

Garden

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Domiciliary care service
Registered capacity: 19 places — this is not a vacancy count
Registration checked: Registered · PO37 6LS

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 March 2019. Latest inspection date recorded: 16 January 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Tile House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Tile House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Tile House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Tile House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees