
Magnolia House
Residential Care
8 September 2023
Trustmark Care Limited
40 beds
About Magnolia House
Magnolia House is a 40-bed residential care home located on Broadway in Sandown, Isle of Wight. It is operated by Trustmark Care Limited and provides care for older people, younger adults, and individuals with dementia or physical disabilities.
The home received an Inadequate rating from the Care Quality Commission following an inspection in September 2023. This rating indicates significant concerns were identified during that assessment.
The facility's central Sandown location offers access to local amenities and transport links across the Isle of Wight. Given the recent inspection outcome, prospective residents and their families should carefully review the detailed CQC inspection report and consider what improvements or changes may have been implemented since the assessment was conducted.
Specialist Care
5 Questions to Ask on Your Visit
When visiting Magnolia House, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit Magnolia House, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund Magnolia House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
20-22, Broadway, Sandown, PO36 9DQ

Magnolia House
CQC overall rating
CQC rating published: 8 September 2023
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