Highfield Care Home

Highfield Care Home in Kent provides nursing care for up to 34 adults, including older people and those with physical disabilities. The CQC found the service had improved since its previous inspection and is now rated Good, having addressed earlier breaches relating to safe care, governance and recruitment. Inspectors found staff knew people well, managed risks appropriately and worked well with other organisations, though some care plans lacked detail.

The home was clean, well staffed and medicines were managed properly. Oversight had strengthened, with effective audits and good staff support. Feedback from people and relatives was positive, describing kind staff, good food and a lively, homely atmosphere with regular activities.