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Highbury House Mental Health UnitDudley

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Rated:Requires ImprovementNursing

Highbury House Mental Health Unit

Parkfield Road, Stourbridge, West Midlands, DY8 1HB
01384354455
Care Type

Nursing Care

Assessment date

16 April 2024

Provider

Rushcliffe Care Limited

Beds

20 beds

Rating history

  1. GoodDec 2015
  2. Requires ImprovementSept 2019
  3. Requires ImprovementOct 2024

Rating dropped from Good to Requires Improvement in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Rushcliffe Care Limited, which runs 12 care homes in England: 8 rated Good, 3 Requires Improvement and 1 not yet rated.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Highbury House Mental Health Unit

Highbury House is a nursing home in Dudley providing care for people with mental health needs, including those detained under the Mental Health Act, as well as people with learning disabilities, autism, or substance misuse needs. Further detail on how the service is run can be found in the findings below.

Highbury House in Dudley is a nursing home providing care and accommodation for up to 20 people, including those detained under the Mental Health Act, people with mental health needs, learning disabilities or autism, and people affected by substance misuse. The CQC rated the service Requires Improvement overall, finding that risk management and monitoring, including fluid intake tracking, needed strengthening, and asking the provider for an action plan.

Inspectors also found positives: staff were safely recruited and trained, medicines were managed well, and lessons were learned from incidents. People and relatives gave positive feedback, saying they felt safe and involved, and staff were seen as skilled and caring.

Source: CQC assessment, 7 October 2024

Specialist Care

Learning disabilitiesMental healthOlder peopleSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing; Rehabilitation services
Registered capacity
20 places — this is not a vacancy count
Registration checked
Registered · DY8 1HB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for people whose rights are restricted under the Mental Health Act; Learning disabilities; Mental health conditions; Sensory impairment; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 7 October 2024. Assessment date recorded: 16 April 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 7 October 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment 25 April 2024 to 09 May 2024 The assessment was prompted by a review of information we held about the service and provider. Highbury House is a nursing home providing personal care and accommodation for up to 20 people. The service supports people with a variety of care needs including people detained under the Mental health act, people with Mental health needs, People with learning disabilities and autistic people. People who misuse drugs and alcohol and people with sensory impairment. The service supported both younger and older adults. The service was supporting 19 people at the time of this assessment. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. Risk management required some improvement to ensure all potential risks had been assessed and considered to reduce the potential impact of these to people. The monitoring of people’s fluid intake was not always consistent, and escalation processes were not always in place. We have asked the provider for an action plan in response to the concerns found at this assessment. Systems were in place to monitor the care provided to people and to ensure people’s records reflected their needs. An improvement plan was in place which was updated to include the feedback we shared during and following our inspection. Systems were in place to review incident and accidents, and action was taken to learn lessons from these. People were supported by staff who had been recruited safely and trained and understood how to protect people from abuse. People received their medicines when they needed them.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Highbury House Mental Health Unit's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Highbury House Mental Health Unit, consider asking...

  1. 1.How many qualified nurses are on duty overnight and at weekends?
  2. 2.How do you manage a resident's relationship with their GP and hospital team?
  3. 3.What is your approach when a resident's condition deteriorates quickly?
  4. 4.What additional charges apply beyond the weekly fee?
  5. 5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Highbury House Mental Health Unit, look out for...

  1. 1.Is the nursing station visible and staffed, or hard to find?
  2. 2.Do staff respond promptly when a resident needs attention?
  3. 3.Are call bells answered quickly or left ringing?
  4. 4.Does the home feel calm or rushed and understaffed?
  5. 5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Highbury House Mental Health Unit's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Parkfield Road, Stourbridge, West Midlands, DY8 1HB

CQC Logo

Highbury House Mental Health Unit

CQC overall rating

Requires Improvement

Assessment date: 16 April 2024

View full inspection report
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