England

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Prestwood Coach HouseStaffordshire

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Rated:GoodNursing

Prestwood Coach House

Wolverhampton Road, Prestwood, Stourbridge, West Midlands, DY7 5AL

01384877111

Care Type

Nursing Care

Inspection date

4 October 2022

Provider

Completelink Limited

Beds

40 beds

How this home compares nearby

Of 43 care homes for older people within 5 miles, none are rated higher by CQC, 30 are the same and 13 are lower.

13 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodDec 2015
Requires ImprovementApr 2018
InadequateMay 2018
Requires ImprovementDec 2018
Requires ImprovementJul 2020
GoodOct 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Completelink Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Prestwood Coach House

Prestwood Coach House is a nursing home in Staffordshire, providing personal and nursing care to older adults, including people living with dementia. Details of the CQC's most recent findings are set out below.

Prestwood Coach House is a nursing home providing personal and nursing care to 26 residents aged 60 and over, including those living with dementia. The service can accommodate up to 40 people.

Residents receive safe support with their medicines from trained and competent staff members who follow effective infection prevention and control procedures. Staff are available in sufficient numbers to assist residents in a timely way, and residents are protected from ill-treatment and abuse as staff have been trained to recognise potential risks.

Source: CQC inspection report, 26 October 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Practical details from the provider

Apartment-style rooms include en-suite facilities, kitchenettes, televisions and private telephone lines.
Shared spaces include a conservatory, Courtyard Room and lounge, with outdoor terraces and courtyards.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · DY7 5AL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 October 2022. Latest inspection date recorded: 4 October 2022.

Safe: Good
Effective: Good
Caring: Good
ResponsivePublished 30 July 2020: Good
Well-led: Good

Read Prestwood Coach House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Prestwood Coach House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Prestwood Coach House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Prestwood Coach House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees