Highbray Residential Care Home

84 Mount Pleasant Road Exeter, Exeter, Devon, EX4 7AE

01392980846

Care Type

Residential Care

Inspection date

1 March 2021

Provider

Mrs Josefa McLeod

Beds

3 beds

About Highbray Residential Care Home

Highbray Residential Care Home is a residential care home in Devon, providing accommodation and personal care for people with learning disabilities, autistic spectrum disorder, or mental health needs. Details of the Care Quality Commission's most recent findings on the home are set out below.

Highbray Residential Care Home provides accommodation and personal care support to three people with learning disabilities, autistic spectrum disorder, or mental health needs. The home is managed by the provider's immediate family, with the registered manager living on site and serving as the main care staff member, supported by another family member as needed.

Care provision is centred on continuity, with both the registered manager and supporting family member residing at the home. The registered manager limits trips outside to minimise any risks to residents. This approach ensures consistent, familiar care from people who know the residents well and are always available when needed.

Source: CQC inspection report, 8 April 2021

Specialist Care

DementiaLearning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 3 places — this is not a vacancy count
Registration checked: Registered · EX4 7AE

Registered care categories

Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 December 2018. Latest inspection date recorded: 1 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Highbray Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Highbray Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Highbray Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Highbray Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees