Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road

This residential care home accommodates up to 17 people living with mental health issues, with 15 residents at the time of inspection. The service prioritises choice and control, supporting people through the least restrictive practices while keeping them safe. Medicines are carefully managed, and care files are personalised to reflect individual preferences and needs. One resident stated: "The staff keep me safe. I would speak to them if I was worried."

Staff maintain caring and supportive relationships with residents, treating them with dignity and respect during daily living tasks. Health and social care professionals are regularly involved in care planning to ensure people receive appropriate treatment. The home supports residents to maintain a balanced diet and leads them towards meaningful and fulfilled lives.