England

High OaksNorfolk

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

High Oaks

Rectory Road (Hall Green), Gissing, Diss, Norfolk, IP22 5UU

01379674456

Care Type

Residential Care

Inspection date

23 April 2021

Provider

High Oaks Farm Limited

Beds

19 beds

How this home compares nearby

Of 7 care homes for older people within 5 miles, none are rated higher by CQC, 5 are the same and 2 are lower.

3 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMar 2017
GoodMay 2018
GoodMay 2021

Improved from Requires Improvement to Good in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home High Oaks Farm Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About High Oaks

High Oaks is a residential care home in Norfolk, providing personal care and support for older and younger people living with mental health needs. Further details on the CQC's most recent findings are set out below.

High Oaks is a residential care home providing personal care for up to 18 people, currently accommodating 16 residents. The service supports both older and younger people living with mental health needs.

Staff assessed and reduced most areas of risk, though not all fire doors were safely used. They reported possible abuse appropriately and demonstrated knowledge of safeguarding procedures. The home maintained adequate staffing levels to meet residents' physical and mental health needs, with the provider obtaining necessary recruitment checks before new staff began work.

Residents received their medicines as prescribed, and staff used protective equipment appropriately.

Source: CQC inspection report, 27 May 2021

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 19 places — this is not a vacancy count
Registration checked: Registered · IP22 5UU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 May 2021. Latest inspection date recorded: 23 April 2021.

Safe: Good
EffectivePublished 31 May 2018: Good
CaringPublished 31 May 2018: Good
ResponsivePublished 31 May 2018: Good
Well-led: Good

Read High Oaks's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting High Oaks, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit High Oaks, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund High Oaks's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees