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Hengoed ParkShropshire

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Rated:Requires ImprovementResidential

Hengoed Park

Hengoed, Oswestry, Shropshire, SY10 7EE
01691650454
Care Type

Residential Care

Inspection date

30 January 2024

Provider

Hengoed Park Limited

Beds

44 beds

How this home compares nearby

Of 6 care homes for older people within 5 miles, 5 are rated higher by CQC, none are the same and 1 is lower.

2 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodJul 2016
  2. GoodFeb 2019
  3. Requires ImprovementMar 2024

Rating dropped from Good to Requires Improvement in 2024.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Hengoed Park Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hengoed Park

Hengoed Park is a care home in Shropshire, set within a peaceful part of the county that many families find reassuring when thinking about a loved one's new home. The team here understands that choosing residential care is a significant and often emotional decision, and they aim to make both residents and their families feel genuinely supported from the very first conversation.

Hengoed Park is a residential care home providing accommodation and personal care to up to 44 people, with beds distributed between the main building and eight bungalows on site. The home supports a diverse population including younger adults and older people with mental health support needs, dementia, substance misuse issues, and those detained under the Mental Health Act. At the time of inspection, the service was at full capacity with 44 people in residence.

The home also holds registrations for domiciliary care, accommodation for substance misuse treatment, and treatment for disease, disorder or injury, though none of these additional services were being provided when the inspection took place.

Source: CQC inspection report, 14 March 2024

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
44 places — this is not a vacancy count
Registration checked
Registered · SY10 7EE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for people whose rights are restricted under the Mental Health Act; Dementia; Mental health conditions; Physical disabilities; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 14 March 2024. Latest inspection date recorded: 30 January 2024.

Safe
Requires improvement
EffectivePublished 2 February 2019
Good
CaringPublished 2 February 2019
Good
ResponsivePublished 2 February 2019
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Hengoed Park's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hengoed Park, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hengoed Park, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hengoed Park's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Hengoed, Oswestry, Shropshire, SY10 7EE

CQC Logo

Hengoed Park

CQC overall rating

Requires Improvement

Inspection date: 30 January 2024

View full inspection report
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