Hen Cloud House
Residential Care
2 September 2023
Colourful Care 2 Limited
66 beds
About Hen Cloud House
Hen Cloud House is a residential care home in Staffordshire, set within a county known for its welcoming communities and beautiful countryside. Families looking into care options here will find a home that aims to provide a familiar, comfortable environment for older people. It can be a big decision choosing the right place for a loved one, and understanding what a home has to offer is an important first step.
Hen Cloud House provides personal care for up to 66 older people, some with dementia, physical disabilities, or sensory impairments. At inspection, 43 people were using the service.
Inspectors found that people's risks were not always managed safely, and medicine management required improvement. When incidents occurred, lessons were not consistently learned from them. Staff reported insufficient staffing levels to meet people's needs effectively.
There was no registered manager in post, and governance systems were not effective in monitoring quality and safety. Some records needed reviewing and updating.
Source: CQC inspection report, 2 September 2023
Specialist Care
Could the NHS fund Hen Cloud House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Buxton Road, Leek, ST13 6EQ
Hen Cloud House
CQC overall rating
Last inspection: 2 September 2023
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