Hellesdon Bungalows
Residential Care
6 December 2023
Calm Futures Norfolk Ltd
8 beds
Rating history
- Jun 2016
- Jun 2017
- Jan 2020
- Aug 2021
- Dec 2023
Rating dropped from Good to Requires Improvement in 2021. CQC has rated this home 5 times since 2016.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Calm Futures Norfolk Ltd, which runs 5 care homes in England: 1 rated Outstanding, 3 Good and 1 Requires Improvement.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Hellesdon Bungalows
Hellesdon Bungalows is a small residential care home with eight beds located on Sutherland Avenue in Hellesdon, Norwich. The service is operated by Calm Futures Norfolk Ltd and specialises in supporting younger adults with learning disabilities.
Following a CQC inspection in December 2023, the home was rated as Requires Improvement. The intimate size of the service means residents receive care within a smaller community setting in a residential area of Norwich, rather than in a larger institutional environment.
The home provides residential care specifically tailored to the needs of younger adults, focusing on supporting those with learning disabilities to live as independently as possible within their home environment.
Specialist Care
5 Questions to Ask on Your Visit
When visiting Hellesdon Bungalows, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Hellesdon Bungalows, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Hellesdon Bungalows's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
27 Sutherland Avenue, Hellesdon, Norwich, Norfolk, NR6 5LN
Hellesdon Bungalows
CQC overall rating
CQC rating published: 6 December 2023
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