Cascade (Charlton House)

331A Drayton High Road, Norwich, Norfolk, NR6 5AA

01603405051

Care Type

Residential Care

Inspection date

21 October 2019

Provider

Cascade (Charlton House) Limited

Beds

8 beds

About Cascade (Charlton House)

Cascade (Charlton House) is a residential care home in Norfolk, providing support to younger adults with learning disabilities and mental health needs. Further details on the service can be found in the CQC findings below.

Cascade (Charlton House) Ltd provides residential nursing and personal care to younger adults with learning disabilities and mental health needs. The home accommodates eight people in five ensuite rooms within the main house and three self-contained flats to the rear, adjacent to the garden. The property has been refurbished to meet residents' needs and deliberately blends into the residential area with no visible identifying signs or institutional features, allowing people to live with greater independence and control over their lives.

Support is delivered on a person-centred basis, designed to help residents achieve meaningful lives with choice and autonomy.

Source: CQC inspection report, 11 December 2019

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · NR6 5AA

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 11 December 2019. Latest inspection date recorded: 21 October 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read Cascade (Charlton House)'s CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Cascade (Charlton House), consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Cascade (Charlton House), look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Cascade (Charlton House)'s fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees