Heathwood Care Home

Heathwood Care Home, in North Somerset, provides accommodation and personal care for up to 29 older adults, including people living with dementia. The CQC rated the home Good overall, following up on previous breaches relating to staffing and governance. Inspectors found these had been resolved, with safer recruitment, regular staff training and a dependency tool now in place to ensure staffing matched people's needs.

Inspectors found staff were kind, patient and attentive, with a consistent team who knew residents well. The home had a friendly atmosphere, welcomed visitors at any time, and encouraged people's independence. A health professional described staff as respectful and available, while the registered manager was praised as approachable and supportive.