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Heathwood Care HomeNorth Somerset

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Rated:GoodResidential

Heathwood Care Home

9-11 Trewartha Park, Weston Super Mare, Somerset, BS23 2RP
Care Type

Residential Care

Assessment date

18 May 2026

Provider

Flollie Investments Limited

Beds

29 beds

How this home compares nearby

Of 38 care homes for older people within 5 miles, none are rated higher by CQC, 36 are the same and 2 are lower.

1 of these nearby homes has been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

  1. OutstandingDec 2016
  2. GoodAug 2019
  3. GoodJun 2026

Rating dropped from Outstanding to Good in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Flollie Investments Limited, which runs 3 care homes in England: 3 rated Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Heathwood Care Home

Heathwood Care Home is a residential home in North Somerset providing personal care for older adults. The details below set out the CQC's most recent findings on the service.

Heathwood Care Home, in North Somerset, provides accommodation and personal care for up to 29 older adults, including people living with dementia. The CQC rated the home Good overall, following up on previous breaches relating to staffing and governance. Inspectors found these had been resolved, with safer recruitment, regular staff training and a dependency tool now in place to ensure staffing matched people's needs.

Inspectors found staff were kind, patient and attentive, with a consistent team who knew residents well. The home had a friendly atmosphere, welcomed visitors at any time, and encouraged people's independence. A health professional described staff as respectful and available, while the registered manager was praised as approachable and supportive.

Source: CQC assessment, 10 June 2026

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
29 places — this is not a vacancy count
Registration checked
Registered · BS23 2RP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 10 June 2026. Assessment date recorded: 18 May 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 10 June 2026. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 21 May to 8 June 2026. Heathwood Care Home is a residential home providing accommodation and personal care for older adults and people living with dementia. The service can accommodate up to 29 adults. At the time of the assessment 27 people were living at the service. At our last assessment, we rated this service overall as good. We carried out this assessment to follow up on previous breaches of regulation identified at the previous assessment. We assessed 2 quality statements in safe and well led. The provider was previously in breach of the legal regulations of staffing and good governance. Improvements were found at this assessment, and the provider was no longer in breach of these regulations. At this assessment, we rated this service overall as good.

Improvements had been made at the service to ensure it was safe and well-led. Revised governance systems effectively assessed and monitored the quality and safety of the service. Areas for improvement were identified and progressed. Staff were recruited safely and supported with an induction to the home when they commenced employment. Regular training and supervision of staff was conducted to ensure staff were competent in their role. A staff dependency tool had been introduced to ensure staffing levels were in line with people’s assessed care and support needs.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Heathwood Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heathwood Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Heathwood Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Heathwood Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

9-11 Trewartha Park, Weston Super Mare, Somerset, BS23 2RP

CQC Logo

Heathwood Care Home

CQC overall rating

Good

Assessment date: 18 May 2026

View full inspection report
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