Heathcote Care Home

6 Cecil Road, Swanage, Dorset, BH19 1JJ

01929423778

Care Type

Residential Care

Inspection date

24 February 2023

Provider

Mrs Lisa Charig and Mr Mark Charig

Beds

17 beds

Rating history

GoodFeb 2016
GoodMay 2018
GoodMar 2023

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mrs Lisa Charig and Mr Mark Charig runs in England.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Heathcote Care Home

Heathcote Care Home is a residential care home in Dorset, offering support for people living with dementia or other mental health needs. Further details from the most recent CQC inspection are set out below.

Heathcote Care Home provides residential care and support to up to 17 people living with dementia or other mental health needs. At the time of inspection, 16 residents were living at the home. There were enough staff on duty to meet people's individual needs, and people felt safe with the care they received.

Staff knew residents well and conducted risk assessments for each person.

However, instructions for staff to reduce identified risks were not always clear or consistently followed. The registered manager and management team immediately worked to address shortfalls identified during the inspection. A recommendation was made regarding staff recruitment processes and oversight of the home to strengthen safeguarding and care quality.

Source: CQC inspection report, 9 March 2023

Specialist Care

DementiaMental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 17 places — this is not a vacancy count
Registration checked: Registered · BH19 1JJ

Registered care categories

Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 March 2023. Latest inspection date recorded: 24 February 2023.

Safe: Good
EffectivePublished 25 May 2018: Good
CaringPublished 25 May 2018: Good
ResponsivePublished 25 May 2018: Good
Well-led: Good

Read Heathcote Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heathcote Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Heathcote Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Heathcote Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees