Firtree House Nursing Home

Firtree House Nursing Home accommodates up to 50 people across two adjoining wings, providing nursing and personal care for those with varying needs including dementia. At inspection, 31 people were using the service. While risk assessments had been completed, some lacked sufficient detail. Staff demonstrated strong knowledge of the people they supported and understood how to manage risks safely. Both residents and relatives consistently praised the team, with one relative describing staff as "amazing, so caring and cheerful" and expressing confidence in the quality of care provided. People reported feeling happy and safe at the home, sentiments echoed by their families.