Halliwell

This care home provides nursing and personal care for up to 64 people, with 58 residents at the time of inspection. The home supports people with varied needs including dementia and physical disabilities, spread across three floors with adapted facilities on each level. The building was clean and well-maintained.

The home demonstrated strong practices in maintaining residents' connections with family and friends through telephone, internet, and in-person visits. Staff facilitated visits safely, including outdoor visits and specially screened visits accessed through an external ground floor door. The manager had clear isolation protocols in place for COVID-19, with good supplies of personal protective equipment stationed throughout the home.

Visitors underwent health screening and lateral flow testing, with hand-washing facilities available at the entrance. Staff had received training on pandemic safety measures, and both staff and residents were regularly tested for COVID-19.