England

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Hatton Court Care HomeTelford and Wrekin

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementNursing

Hatton Court Care Home

Whitchurch Road, Cold Hatton, Telford, Shropshire, TF6 6QB

01952541881

Care Type

Nursing Care

Inspection date

10 August 2021

Provider

Springcare (Hatton) Limited

Beds

60 beds

How this home compares nearby

Of 28 care homes for older people within 10 miles, 24 are rated higher by CQC, 4 are the same and none are lower.

11 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodAug 2015
Requires ImprovementMar 2017
GoodJul 2018
Requires ImprovementOct 2021

Rating dropped from Good to Requires Improvement in 2021. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Springcare (Hatton) Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hatton Court Care Home

Hatton Court Care Home is a nursing home in Telford and Wrekin, providing care for older people, younger adults, and people living with dementia. The details below set out what the CQC found on its most recent inspection.

This residential care home provides personal and nursing care to 56 people, with capacity for up to 60 residents including older people, younger people, and those living with dementia. The service operates across one building with a dedicated dementia unit and a rehabilitation unit for people recovering from hospital discharge, each with their own communal areas. Relatives and staff described the home as good, though one staff member noted it was "having a bit of a rough patch" despite staff doing their best.

However, inspectors found that risk assessment systems were not always well managed, resulting in people being at risk of poor skin care and inadequate fluid intake. Incident reporting processes had not been used effectively to drive improvements, though recent changes had begun to address this. Staffing levels were stretched, with staff focused on completing tasks rather than providing more rounded care, and the home relied on agency staff to cover shortfalls.

Source: CQC inspection report, 21 October 2021

Specialist Care

DementiaOlder peopleYounger adults

Facilities & Amenities

Activities Programme

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · TF6 6QB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 21 October 2021. Latest inspection date recorded: 10 August 2021.

Safe: Requires improvement
EffectivePublished 20 July 2018: Good
CaringPublished 20 July 2018: Good
ResponsivePublished 20 July 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Hatton Court Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hatton Court Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hatton Court Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hatton Court Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees