Beech House Nursing Home

Beech House Nursing Home is a nursing home providing personal care and support to older people, including those with nursing needs or dementia. The CQC rated it Requires Improvement, prompted by concerns about risk management. Inspectors found inconsistent risk assessments, delays addressing environmental hazards, night staffing shortfalls, gaps in medicine records, and incomplete mental capacity assessments.

Quality checks were not robust enough to prevent problems recurring.

Despite these shortfalls, people and relatives spoke positively about kindness and person-centred care, and felt safe. Staff were well trained and supervised, though some felt unheard by leaders. Feedback on cleanliness was mixed.

The registered manager was described as approachable.