Hallmark Angmering Grange Luxury Care Home

Hallmark Angmering Grange Luxury Care Home, in West Sussex, provides accommodation, personal and nursing care for up to 74 adults of all ages. A focused inspection checked whether earlier concerns about governance had been addressed, and inspectors found the previous breach had been resolved, with the rating improving from Requires Improvement to Good.

Staff were well trained, supported and felt valued, and risks were understood and managed. People said they felt safe, were treated with kindness and respect, and were involved in decisions about their care. The CQC found a positive, open culture, good teamwork with other agencies, and confidence that complaints would lead to action.