Greystones

Hayesfield Park, Bath, Somerset, BA2 4QE

01225317972

Care Type

Residential Care

Inspection date

23 March 2021

Provider

Bath Centre for Voluntary Service Homes

Beds

26 beds

How this home compares nearby

Of 17 care homes for older people within 5 miles, none are rated higher by CQC, 15 are the same and 2 are lower.

16 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJun 2016
GoodOct 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Bath Centre for Voluntary Service Homes runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Greystones

Greystones is a residential care home for older people in Bath and North East Somerset. The findings below set out the CQC's most recent assessment of the service.

Greystones accommodates up to 26 older people, with 18 residents living there at inspection. Staff have actively supported residents to maintain contact with family and friends throughout the pandemic, arranging window visits alongside telephone and video calls. The home implemented safe in-house visiting procedures following government guidance, requiring pre-booked visits with negative lateral flow COVID-19 tests, temperature checks, hand sanitising, and face masks for all visitors.

Families and friends were kept regularly informed of arrangements and procedures.

Source: CQC inspection report, 14 April 2021

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 26 places — this is not a vacancy count
Registration checked: Registered · BA2 4QE

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 31 October 2018. Latest inspection date recorded: 23 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Greystones's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Greystones, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Greystones, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Greystones's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees