Cleeve Court Community Resource Centre

Cleeve Court Community Resource Centre is a care home providing personal and nursing care to older people, including those living with dementia. The CQC rated the service Requires Improvement overall. Inspectors found a breach relating to risk management, with inconsistent care plans, gaps in staff training, and uneven staffing levels affecting consistency of care.

Leadership and accountability had improved since the last review but actions were not always followed through promptly.

On the positive side, people and relatives said they felt safe and well cared for, praising kind, attentive staff and good medicine management. The home was clean, well maintained, and led with openness and honesty. Staff were described as compassionate and responsive, offering personalised, dignified support to residents.