Greenways

Greenways, in Surrey, is a residential care home providing accommodation and personal care for up to six adults with a learning disability. Inspectors found the home had made significant improvements since a previous assessment, resolving earlier breaches around safe care, safeguarding, staffing and governance, and rated it Good overall.

Staff knew people well and relatives praised the kind, attentive care provided. Some concerns remained, including insufficient staffing for community activities and long, poorly spaced shift patterns for staff, along with a need for stronger governance around recording and learning from incidents.