Smugglers Barn

Snow Hill, Crawley Down, West Sussex, RH10 3EF

01342719162

Care Type

Residential Care

Inspection date

27 January 2023

Provider

Consensus Support Services Limited

Beds

9 beds

Rating history

GoodMar 2015
GoodApr 2017
GoodDec 2019
Requires ImprovementJul 2022
Requires ImprovementApr 2023

Rating dropped from Good to Requires Improvement in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Consensus Support Services Limited, which runs 59 care homes in England: 5 rated Outstanding, 48 Good, 3 Requires Improvement and 3 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Smugglers Barn

Smugglers Barn is a residential care home in West Sussex, supporting people with learning disabilities and autistic people. Full findings from its most recent CQC inspection are set out below.

Smugglers Barn is a residential care home providing personal care to 9 people. The service operates across two separate houses in close proximity—Smugglers Barn and Little Smugglers—both registered under the same CQC registration. The home supports people with learning disabilities and autistic people, providing them with accommodation and personal care as an integrated package.

Source: CQC inspection report, 1 April 2023

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · RH10 3EF

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 1 April 2023. Latest inspection date recorded: 27 January 2023.

Safe: Good
EffectivePublished 11 December 2019: Good
CaringPublished 11 December 2019: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Little Smugglers's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Smugglers Barn, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Smugglers Barn, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Smugglers Barn's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees