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Glyn House
Residential Care
9 October 2024
Cygnet Learning Disabilities Midlands Limited
5 beds
Rating history
- Dec 2024
First inspected by CQC in 2024, rated Requires Improvement.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Cygnet Learning Disabilities Midlands Limited, which runs 17 care homes in England: 14 rated Good and 3 Requires Improvement.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Glyn House
Glyn House is a small residential care home in Blythe Bridge, Stoke-on-Trent, providing care for up to five adults with learning disabilities. Located on Uttoxeter Road in Staffordshire, it is operated by Cygnet Learning Disabilities Midlands Limited and specialises in supporting younger adults with learning disability needs in a domestic setting.
The home was last inspected by the CQC in December 2024 and currently holds a rating of Requires Improvement. This rating reflects areas where the service needs to enhance its practices to meet regulatory standards.
The intimate size of the home means residents receive care in a smaller household environment rather than a larger institutional setting. Prospective residents and their families should review the most recent inspection report for detailed findings about the home's current operations and any specific areas of concern identified by the regulator.
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 5 places — this is not a vacancy count
- Registration checked
- Registered · ST11 9JG
Registered care categories
Caring for adults under 65 yrs; Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 17 December 2024. Assessment date recorded: 9 October 2024.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 17 December 2024. References to “we” mean CQC. It describes findings at that time.
Date of assessment 16 October to 12 November 2024. This assessment was carried out in response to concerns raised and due to the service currently being unrated. This is the first assessment for the service. The overall rating for the service is Requires Improvement based on the findings of this inspection. We have found evidence that the provider needs to make improvements regarding incident management, restrictive practices and overall governance. This was a breach of 2 regulations. Please see the Safe and Well led sections of this full report. Glyn house is a care home providing personal care for up to 5 autistic people and people with a learning disability and physical disabilities. At the time of this assessment 4 people were living in the home. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Questions prompted by these ratings
- Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
- Well-led: What has changed in management, checks and oversight since this rating?
These are questions for your visit, not a claim about conditions today.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Glyn House, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Glyn House, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Glyn House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
78 Uttoxeter Road, Blythe Bridge, Stoke-on-trent, ST11 9JG

Glyn House
CQC overall rating
Assessment date: 9 October 2024
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