Florence Road

The following is CQC's published account of its assessment, published 7 November 2024. References to “we” mean CQC. It describes findings at that time.

Florence Road is registered to provide care, treatment and support for up to 43 people. The home specialises in providing nursing care and support to people who are living with complex neurological and long-term conditions. At the time of this assessment, there were 37 people living at the home. This assessment was prompted by fire safety concerns within the home, however, following this assessment we are assured by the arrangements in place to keep people safe. The assessment took place between 22 October and 25 October 2024. People had risk assessments in place for all their care, nursing and support needs. Risk assessments were completed with people’s involvement and supported them to be independent and take risks as they wished in the safest way possible. Environmental risk assessments and robust utility checks were in place and complete. Governance systems were in place to ensure oversight. The registered manager told us they were confident in their team and felt supported. People and staff were complimentary about the registered manager.