Ferndale

46 St Barbara's Walk, Newton Aycliffe, County Durham, DL5 4AN

Care Type

Residential Care

CQC rating published

15 July 2023

Provider

Oswald House Care Home Limited

Beds

3 beds

About Ferndale

Ferndale is a residential care home in County Durham, providing personal care for people with learning disabilities. Details of the CQC's most recent inspection findings are set out below.

Ferndale provides personal care for up to 3 people with learning disabilities, with 3 residents living there at the time of inspection. The service supports people to access their local communities and maintain independence and choice in their daily lives. Staff at the home work to ensure residents are treated with respect and dignity while receiving the support they need.

Source: CQC inspection report, 15 July 2023

Specialist Care

Learning disabilities

5 Questions to Ask on Your Visit

When visiting Ferndale, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ferndale, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ferndale's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees